Privacy Policy

HelicalGames.net Privacy Policy (Last updated October 20, 2016)

The Helical Games Web sites consisting of HelicalGames.net, Business.HelicalGames.net, and Helical-Games.com (the “Helical Games Web Sites”) are operated by Helical Media Productions (“Helical Games,” “we” or “us”) or its suppliers. We also provide applications for your mobile devices (“Helical Games Mobile Apps”) through which we offer various services (the “Helical Games Mobile Services”). Additionally, we make various online services available through our games (“Helical Games Game Services”). Together, we will refer to the Helical Games Mobile Services, Helical Games Game Services and Helical Games Web Sites as the “Helical Games Services” in this Privacy Statement. This Privacy Statement applies to the Helical Games Services and describes what information we collect on them, as well as how we use and disclose such information. By using the Helical Games Services, you consent to the data practices described in this Privacy Statement. This Privacy Statement is incorporated into and subject to the Terms of Use. Capitalized terms used but not defined in this Privacy Statement are defined in the Terms of Use.

Collection of Information You Provide

The Helical Games Services offer you the opportunity to register for an account, which permits you to use additional features offered on the Helical Games Services, including Helical Games Communities, Forums and the Helical Games Store. Should you choose to register for an account you will be asked for personal information such as your name and e-mail address. You may also be asked for additional personal information should you choose to subscribe to newsletters, enter sweepstakes, or engage in other activities on the Helical Games Services. If you use our Helical Games Mobile Services, we may collect and store your phone number and location information.

You may connect your Helical Games account with Third Party Services (such as Facebook, Windows Live™ ID, Xbox Live, Google+ or the PlayStation Network, and Steam). By doing so, you authorize us to use and disclose all information exposed to us through such Third Party Services pursuant to this Privacy Statement. You should check the privacy settings of your Third Party Services to manage the information sent to us and third parties when you connect your Helical Games account with Third Party Services.

If you connect your Helical Games account with your Xbox Live account, your Gamertag, nicknames and statistics such as high scores may be displayed on HelicalGames.net and your online presence will be visible to those on your Xbox Live friends list. You will also have the opportunity to link your Xbox Live Gamertag to your Windows Live ID so that your experience can be personalized and so that you will have access to additional features. Once your Gamertag and Windows Live ID have been linked, this linking may also be shared with Microsoft Corporation and other 3rd party game sites in order for those sites to provide you with a personalized experience when you sign in. For details about what information is collected by Microsoft’s Xbox Live service and how that information is used, please see the Microsoft/Xbox Live Privacy Statement.

If you connect your Helical Games account with your Facebook account you will need to give us access to the information on your Facebook account through Facebook Connect. By doing so, you authorize us to use and disclose all information exposed to us through Facebook Connect pursuant to this Privacy Statement, including your status updates, photos, videos, name, email address, information regarding your friends on Facebook, and any additional information that Facebook may make available through Facebook Connect. You should check your Facebook settings to manage the information sent to us and third parties through Facebook Connect.

We may receive personal information and other information from third parties about you, and may combine this information with other personal information we maintain about you. If we do so, this Privacy Statement also governs the combined information.

Information We Collect Automatically

In addition to information that you provide to us, we collect information about your use of the Helical Games Services automatically.

On the Helical Games Sites, we may collect information about your visit, including the pages and other content that you view, the links you click and other actions taken within the Helical Games Site. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

We may collect information regarding your mobile device and other information regarding your use of the Helical Games Mobile Apps and Helical Games Mobile Services, including your unique device ID, device type, operating system, location information, and other information as permitted by the functionality of such mobile device.

We may collect and store information regarding your computer or device on which you play our games if you use the Helical Games Game Services, such as device ID, device type and operating system, IP address, and other information as permitted by the functionality of your computer or device.

We also may collect usability information from the Helical Games Mobile Services regarding Helical Games Mobile Apps, and from the Helical Games Game Services regarding our various games.

We may collect the above categories of information, and other types of information, through the use of cookies, Web beacons, logging functionality, and other technologies. Cookies and web beacons are discussed below in this Privacy Statement.

Use and Disclosure of Information

We use the information we collect on the Helical Games Services to operate the Helical Games Services; to deliver the items and services you have requested; to enhance, improve, operate, and maintain the Helical Games Services, our games, and our other systems, resources, and products; to prevent fraudulent use of the Helical Games Services; to tailor your user experience, and the content and advertisements that are presented to you; to maintain a record of our dealings with you, and for other administrative purposes.

For example:

When you subscribe to communications that we provide, we use your e-mail address to send you the communications you have requested.

If you choose to enter your name and postal address, and indicate in your profile that you’re interested in hearing about our news and promotions, we may use that information for future mailings from us about Helical Games news and promotions.

We use personal information and other information that we collect to deliver customized content and advertising to users located in a particular geographic region, or whose behavior, preferences, or characteristics indicates that they may be interested in a particular subject area.

If you choose to connect your Helical Games account with your Facebook or other Third Party Service account, we may send push notices via Facebook or other Third Party Service to you and your friends for purposes including keeping you informed about comments from friends and providing updates, such as about in-game status, in-game achievements and invitations.

We occasionally hire other companies to provide limited services on our behalf, such as sending newsletters, answering customer questions, fulfillment requests and performing statistical analysis of our services. We endeavor to limit the information we provide to those companies to the information they need to deliver the service, and they are prohibited from using that information for any other purpose. We may provide your information to Microsoft Corporation in connection with our administration of the Helical Games Services and/or Helical Games or Microsoft games, including without limitation, for the purpose of enforcing the Helical Games Terms of Use or assisting Microsoft in enforcing its Xbox Live Terms of Use.

We may disclose your information without notice if required to do so by law or if we have a good faith belief that such action is necessary to: (a) to comply with legal process served on us, or our suppliers and publishers, and otherwise when we have a good faith belief that doing so is required by law; (b) protect and defend our rights or property or those of our suppliers and publishers; (c) protect the personal safety of our employees or agents, users of Helical Games products or services, or members of the public, and (d) protect the integrity of the online community on the Helical Games Services and games.

In addition, information about our users, including personal information, may be disclosed in connection with a merger, acquisition, sale of our assets, or similar transaction in which another company acquires us or all or substantially all of our assets. In this event, we will notify you before personal information about you is transferred and becomes subject to a different privacy statement.

Information that you provide on the Helical Games Services or that we collect may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries, suppliers, publishers or agents maintain facilities. By using the Helical Games Services, you consent to any such transfer of information outside of your country and the use of such information in accordance with this Privacy Statement.

Choice

If you receive marketing or promotional communications from us, you may unsubscribe at any time by following the instructions contained within the message that we send. If you have a Helical Games account, you may unsubscribe from one or more categories of communications by logging in to your Helical Games account and de-selecting those categories of communications that you no longer wish to receive. You may also opt-out from receiving marketing or promotional communications from us by sending us an email or by writing to us at the address given at the end of this Privacy Statement. When you opt-out of receiving marketing or promotional communications from us, please allow up to 10 business days for your opt-out request to be processed.

Even if you opt-out from marketing and promotional communications, you may still receive other categories of communications that you signed up to receive when creating or updating your Helical Games account.

Also, even if you opt-out from all categories of communications, you may still receive communications from us regarding your Helical Games account, important updates to the Helical Games Services, technical service issues, and other administrative matters pertaining to the Helical Games Services.

If your e-mail address has changed and you would like to continue to receive communications from us, you will need to sign-up again for the communications you wish to receive on the Helical Games Services with your new e-mail address.

Please be aware that this Privacy Statement and the choices you make on this site may not apply to personal information you may have provided to Microsoft in the context of other, separately operated, Microsoft products or services.

Security of your Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities.

If you choose to create a profile on a Helical Games Service you will be required to select a password. This password can be changed once you have logged into the service. It is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving the Helical Games Service to protect access to your personal information from subsequent users.
Please be aware that despite our security measures, no data transmissions over the Internet can be guaranteed to be completely secure. We cannot, therefore, ensure or warrant the security of any information you transmit to Helical Games, and you do so at your own risk. Additionally, although we use reasonable security measures to keep your information secure, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Helical Games Services or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Helical Games Services. Helical Games may post a notice on the Helical Games Services if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach, or to opt out of receiving electronic notice, you should notify us at [email protected]

Use of Cookies

We use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to a particular device or web browser, and can only be read by a web server in the domain that issued the cookie.

A primary purpose of cookies is to provide convenience and save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page, so that when you visit the site again, the experience will be personalized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to set your computer to accept cookies from a Helical Games Service, you may also be able to choose to be logged into that Helical Games Service automatically, to select a country of your choice as your default home page, or to select other customized settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Helical Games Web Sites or the other Web sites you visit.

Use of Web Beacons

Web pages and other content on the Helical Games Services may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that allow Helical Games to count users who have viewed that content and to collect other statistics and information regarding the use of the Helical Games Services. We do not use Web beacons to access your personal information on the Helical Games Services.

Communities and Forums offered on the Helical Games Services

Please keep in mind that if you disclose personal information or personally sensitive data through Helical Games Services, Helical Games Communities, Forums, or other messaging functionality or social or interactive features that may be provided on the Helical Games Services, please understand that this information may be collected, used and disclosed by others and that Helical Games has no control over how others may collect, use or disclose such information. We recommend you be cautious in giving out personal information to others while using the Helical Games Services. If you post any information to a public area of the Helical Games Services, Helical Games Communities, Forums, or other messaging functionality or social or interactive features that may be provided on the Helical Games Services, please be aware that it is no longer “personal information” for the purposes of this Privacy Statement, and we or anyone else may use such information without restriction.

Changes to this Statement

This Privacy Statement applies only to the Helical Games Services and not other companies or organizations to which we may provide links from the Helical Games Services. We may occasionally update this Privacy Statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this Privacy Statement, we will notify you by placing prominent notice on the Helical Games Services. We encourage you to periodically review this Privacy Statement to be informed of how we are collecting, using, and disclosing your information.

Business transfers

Information about our users, including personal information, may be disclosed as part of any merger, acquisition, or sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of Helical Games’ business assets.

International visitors and customers

The Helical Games Services are hosted in the United States, and we provide the Helical Games Services from the United States. If you use the Helical Games Services from Switzerland, the European Economic Area (“EEA”) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. Helical Games may transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Helical Games Services. The United States and other regions to which Helical Games may transfer your data do not have the same data protection laws as Switzerland, the EEA and some other regions. By providing your personal information, you consent to the transfer of your personal data to the United States and to other world regions and the use of your personal information in accordance with this Privacy Statement.

Children

Helical Games does not knowingly collect or retain personally identifiable information about persons under 13 years of age. Any person who provides their personal information to us through the Helical Games Services represents that they are at least 13 years of age or older. If Helical Games learns that personally identifiable information of persons under the age of 13 years has been collected on the Helical Games Services without verifiable parental consent, then Helical Games will take the appropriate steps to delete this information.

If you are a parent or guardian and discover that your child under the age of 13 has obtained a Helical Games account or otherwise provided personally identifiable information to us, then you may alert us at [email protected] and request that we delete that child’s personal information from its systems.

Access to your personal information

If you register for a Helical Games account, you may access, review, and update many categories of your personal information by logging in to your Helical Games account. Additionally, you may update, correct, or delete your profile information by e-mailing us [email protected] To protect your privacy and security, we may take steps to verify your identity before granting you account access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Notice to California Residents

California law permits residents of California to request certain details about what personal information a company shares with other companies for such other companies’ direct (and independent) marketing purposes. Helical Games does not share your information with other companies for such other companies’ direct (and independent) marketing purposes.

Contact Information

If you have questions or comments regarding this Privacy Statement or require additional information, please contact us.

[email protected]

Microsoft, Windows Live, and the Windows Live and flag logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.